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Rules governing sales on Music Collector


All business conducted through Music Collector is a matter exclusively between buyer and seller.


Satisfied customers is the chief purpose of the Music Collector market place.


Music Collector is not responsible for the content of the advertisements, but we will do what we can to ensure that all trade advertised on Music Collector takes place in a responsible and secure atmosphere.

Merchandise sold on Music Collector has to bear relation to music or musicians.

Sales may be conducted in different currencies.

Bids for the auction are binding.

Always demand that the seller takes out an insurance on the goods when you buy expensive items.

If there are problems in connection with a sale, first contact the person you are trading with.
You are, of course, always welcome to contact us about the problem.

Do not hesitate to contact us if you have any questions.



About delivery

Always demand that the seller takes out an insurance on the goods when you buy expensive items.

In the case of sales of merchandise at a fixed price, the sold item has to be sent to the buyer as fast as possible and at the latest two weeks after payment has been received.

This applies unless a different arrangement has been made with the buyer or unless a later delivery date has been specified in the advertisement.

Concerning the sale of merchandise in an auction. The seller has to contact the buyer as fast as possible after the auction has concluded and at the latest two weeks after the names and addresses of the winners have been received from us.

If the seller, are unable, for good reason, to comply with the regulations, she/he must immediately inform the buyer and arrange a new delivery date.



Right of return

IMPORTANT: Always contact the seller - and wait for the reply - before you return an item.

Private sellers:
The private sellers give you different rights.
Information about right of return is shown on the Order page.

Shops
You are allowed to return the item within 14 days (after you have received the item) and get your money back.
You pay the return freight. Unless stated otherwise.

Sealed items - Use solid packing
If you buy a new sealed CD or other items that are still sealed do not break the seal if you want to keep your right of return.

Always use the original package when returning an item. It that is not possible use a strong package to procted the item.

Damages
If you can see that the goods have suffered in transit then refuse to take delivery of the goods. - The items will then be returned to sender and you will get a refund from the seller.

 



Regards,
Music Collector


Last modified: November, 2020

 

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